What is Gupshup?
Gupshup is a Conversational Engagement Platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
Features of Gupshup
Conversational Marketing
Empower prospects to converse with you while engaging with their friends through their preferred channel. Engage with your customers via voice bots and chatbots to campaign, capture leads, and increase retention and loyalty.
Conversational Commerce
Boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on. Leverage digital catalogues, tailored recommendations, one-click-payments to convert more visitors on social media and web.
Conversational Support
Empower your customers to find a resolution to their queries on demand, 24/7, in their preferred language. Resolve ~80% of queries with automation and smartly route critical queries to live agents.
How to use Gupshup
Bot Studio
Craft custom conversational journeys with zero code. Empower your marketing, product, and support users with pre-built bot templates and a visual editor to go-live on any channel in minutes.
Agent Assist
Improve agent efficiency by bringing all digital conversations, context, and support actions in a single view.
Integrations
Leverage over 1000 pre-built integrations and connectors to connect your bots with the system-of-records.
Campaign Manager
Plan, optimize, and deliver multi-channel conversational campaigns to maximize engagement, reduce costs, and drive conversions.
Price
Gupshup offers a range of pricing plans to suit different business needs. Contact their sales team to learn more about their pricing and packages.
Helpful Tips
Mastering Conversational Commerce
Use conversational commerce to boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on.
Ads that Click to WhatsApp
Use conversational ads to maximize advertising ROI and conversions.
All You Need to Know About RCS
Use Rich Communication Service to enable interactive mobile experiences between enterprises and customers.
Frequently Asked Questions
What is Conversational AI?
Conversational AI is a technology that enables businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
What is WhatsApp Business API?
WhatsApp Business API is a platform that enables businesses to engage with customers on WhatsApp.
What is RCS?
Rich Communication Service is a platform that enables interactive mobile experiences between enterprises and customers.
What is SMS Chatbot?
SMS Chatbot is a platform that enables businesses to engage with customers via SMS.
